Month: January 2025

Driving Franchise Success Through a Customer-Centric Approach

One of the defining traits of any successful franchise system is its ability to prioritize the customer. A customer-centric approach creates a ripple effect – satisfied customers lead to stronger loyalty, deeper community trust and ultimately, the sustained success of the business. For franchisors, adopting this mindset translates into empowering franchisees with the tools and … Read More

Insights from the Business Frontier: Teresa Johnson of Color Me Mine

by Jed Morley January 20, 2025 in Interviews: https://valiantceo.com/teresa-johnson-color-me-mine/ After leaving her corporate job, Johnson was approached by the owner of her local independent PYOP studio with the chance to purchase the business. Eager for a new opportunity, she jumped at the chance to learn what it took to be an entrepreneur, purchasing the business … Read More